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11. The Next Wave of Globalization? Exploring the Relocation of Service Provision to India

Author:
Rafiq Dossani and Martin Kenney
Publication Date:
09-2004
Content Type:
Working Paper
Institution:
Berkeley Roundtable on the International Economy
Abstract:
The rapid increase in the ability and desire of multinational corporations to offshore services or, what are commonly termed “business processes” to developing nations is becoming a significant international development issue. This paper utilizes a case study of India, the largest recipient of offshored services, to explain the dynamics of offshoring from the perspective of the firm and the recipient nation. The explosion of offshoring is placed within a historical context. The technologies enabling offshoring and the corporate environment are discussed. Finally, the organizational forms involved in offshoring are discussed. The conclusion considers the implications of the offshoring of services for developed and developing nations and possible policy initiatives for developing nations interested in the possibility of entering the ITES sector.
Topic:
Development, Globalization, International Trade and Finance, and Science and Technology
Political Geography:
South Asia and India

12. The Mexican Internet after the Boom: Challenges and Opportunities

Author:
Martin Kenney, James Curry, and Oscar Contreras
Publication Date:
06-2004
Content Type:
Working Paper
Institution:
Berkeley Roundtable on the International Economy
Abstract:
The Internet will be the defining technology of the first decade of the 21st Century. It is redefining boundaries of all sorts in new and unforeseen ways. As with many previous disruptive technologies, the Internet can be a double-edged sword for developing countries such as Mexico. For example, the Internet has the potential to dramatically lower barriers to cross-border trade. This will enable international retailers to penetrate the Mexican market potentially undermining domestic retail businesses. On the other side, the Internet could provide opportunities for Mexican firms to enter the global market, particularly Spanish-speaking Latin America and the huge U.S. Hispanic market. But this is only the tip of the iceberg of change. For example, in a country such as Mexico in which information has not been readily available and public libraries are relatively few in number and poorly stocked, the free and low-cost information available on the Internet provides a powerful new distribution medium – it provides inexpensive access to global information sources.
Topic:
Industrial Policy, International Trade and Finance, and Science and Technology
Political Geography:
United States, Latin America, Central America, North America, and Mexico

13. Supporting the High-Technology Entrepreneur: Support Network Geographies for Semiconductor, Telecommunications Equipment, and Biotechnology Start-Ups

Author:
Martin Kenney and Donald Patton
Publication Date:
04-2004
Content Type:
Working Paper
Institution:
Berkeley Roundtable on the International Economy
Abstract:
Using a unique database derived from U.S. initial public stock offering prospecti, the authors examine the location of four actors (the firm's lawyers, the venture capitalists on the board of directors, the other members of the board of directors, and the lead investment banker) of the entrepreneurial support network for start-up firms in three high-technology industries: semiconductors, telecommunications equipment, and biotechnology. We demonstrate that the economic geography of the biotechnology support network differs significantly from the networks in semiconductors and telecommunications equipment. Our results suggest that generalization about the economic geography of high-technology industries drawn from a single industry study can be misleading. We find that biotechnology has a far more dispersed network structure than the two electronics-related industries. We suggest that the case of biotechnology suggests that if the source of seeds for new firms is highly dispersed, then an industry may not experience the path dependent clustering suggested by geographers and economists. Also, we argue that contrary to common belief biotechnology and its support network does not exhibit as great clustering as does either semiconductors or telecommunications equipment. Suggesting that for economic development planners, it may be easy to encourage biotechnology start-ups, but the synergies from the industry may not be as powerful as in other high-technology fields.
Topic:
Economics, Industrial Policy, and Science and Technology
Political Geography:
United States

14. Building Venture Capital Industries: Understanding the U.S. and Israeli Experience

Author:
Martin Kenney, Gil Avnimelech, and Morris Teubal
Publication Date:
03-2004
Content Type:
Working Paper
Institution:
Berkeley Roundtable on the International Economy
Abstract:
During the growth phase of every venture capita (VC) business cycle, it seems as though both local and national governments in various countries initiate policies aimed at establishing VC industries as part of a high-technology economic development strategy. It is remarkable how each time there seems to be a proliferation of ill-advised policies that are usually reminiscent of the ones tried during the previous phase. Not surprisingly, in a distressingly large number of cases, the “new” policies to foster VC meet with minimal success or fail outright. While the causes of failure are undoubtedly multiple, there is ample room for believing that often the policies were based on a simplistic or incomplete understanding of the roots and dynamics that have led to the development of self-sustaining national VC industries. This paper uses historically informed case studies of Israel and the U.S. to develop an appreciative model of how the VC industries in these two nations came into being. Our model and understanding of this process is deliberately evolutionary and systemic. We believe that this perspective is the only one capable of providing both scholars and policy-makers with a grounded understanding of the emergence and development of the VC industries in these two nations.
Topic:
Economics, Government, Industrial Policy, and Science and Technology
Political Geography:
United States and Israel

15. Went for Cost, Stayed for Quality?: Moving the Back Office to India

Author:
Rafiq Dossani and Martin Kenney
Publication Date:
11-2003
Content Type:
Working Paper
Institution:
Walter H. Shorenstein Asia-Pacific Research Center
Abstract:
Will the next great wave of globalization come in services? Increasingly, components of back-office services, such as payroll and order fulfillment, and some front-office services, such as customer care, are being relocated from the United States and other developed countries to English-speaking, developing nations—especially India, but also other nations, such as the Philippines. Though moving service activities offshore is not entirely new, the pace has quickened of late. The acceleration of this business process offshoring (BPO) is intertwined, though not synonymous, with another phenomenon, namely an increasing willingness by firms to outsource what formerly were considered core activities. It is significant that a substantial number of service activities might move offshore, because it was once thought that service jobs were the future growth area for developed country economies. Manufacturing, by contrast, would relocate to lower labor cost regions offshore. Notably, the services commonly known as “business processes” (BPs) are among the fastest growing job categories in the United States (Goodman and Steadman 2002). Should these jobs begin to move offshore, a new tendency may be under way in the global economy that will be as or more important than the relocation of manufacturing offshore, and might necessitate a rethinking of government policies across a wide spectrum.
Topic:
International Relations and Globalization
Political Geography:
United States, India, Asia, and Philippines

16. Innovation and Social Capital in Silicon Valley

Author:
Martin Kenney and Donald Patton
Publication Date:
07-2003
Content Type:
Working Paper
Institution:
Berkeley Roundtable on the International Economy
Abstract:
The high cost regions of Europe, North America, and Japan recognize that the key to their economic vitality is innovation. Increasingly, many also accept that the primary units of competition based on high quality, innovative products are not nations, but firms within regions, some of which occasionally bridge national boundaries. This has resulted in a significant increase in interest in the nature and functioning of such regional economies, variously known as clusters or industrial districts.
Topic:
Economics and International Trade and Finance
Political Geography:
United States, Europe, Israel, East Asia, and North America

17. Sponsors, Communities and Standards: Winning in the Local Area Networking Business

Author:
Martin Kenney and Urs von Burg
Publication Date:
07-2003
Content Type:
Working Paper
Institution:
Berkeley Roundtable on the International Economy
Abstract:
Economics has treated technological standards creation as an outcome of network externalities and decisions on the demand side. They pay little attention to the supply side, where firms make strategi choices on which standard to support. These choices can ignite a contest between adherents to the different proposed standards. This case study examines the contest btween the Ethernet and Token Ring standards for local area networking. We find that the critical difference in explaining the success of Ethernet vibrancy was the nature and strategy of the standard's sponsors in assisting the growth of a community of firms supporting the standard.
Topic:
Economics, Industrial Policy, and Science and Technology
Political Geography:
United States

18. Went for Cost, Stayed for Quality?: Moving the Back Office to India

Author:
Rafiq Dossani and Martin Kenney
Publication Date:
07-2003
Content Type:
Working Paper
Institution:
Berkeley Roundtable on the International Economy
Abstract:
Will the next great wave of globalization come in services? Increasingly, components of back-office services, such as payroll and order fulfillment, and some front-office services, such as customer care are being relocated from the U.S. and other developed countries to English-speaking, developing nations especially India, but also other nations such as the Phillipines. Though moving service activities offshore is not entirely new, the pace has of late quickened. The acceleration of this offshoring is intertwined, though not synonymous, with another phenomenon, namely an increasing willingness by firms to outsource what formerly were considered core activities. The importance of the fact that a substantial number of service activities might move offshore is that it was service jobs that were thought to be the future growth area for developed country economies as manufacturing relocated to lower labor cost regions offshore. This is especially important, because these services commonly known as "business processes" (BPs) are among the fastest growing job categories in the US (Goodman and Steadman 2002). Should these jobs begin to move offshore, a new tendency may be underway in the global economy that will be as important or more important than the relocation of manufacturing offshore, and might necessitate a rethinking of government policies across a wide spectrum.
Topic:
Economics, Globalization, and Industrial Policy
Political Geography:
United States, South Asia, and India

19. The Spatial Distribution of Entrepeneurial Support Networks: Evidence from Semiconductor Initial Public Offerings from 1996-2000

Author:
Martin Kenney and Donald Patton
Publication Date:
03-2003
Content Type:
Working Paper
Institution:
The Brookings Institution
Abstract:
Theory and recent research demonstrates that entrepreneurship is a spatially and socially embedded activity. In certain regions, dense support networks of institutions dedicated to assisting entrepreneurial start-ups have been established and a wide variety of authors have given credit to these networks for supporting regional entrepreneurship (Kenney and von Burg 1999; Saxenian 1994; Bahrami and Evans 2000). As Marshall (1890) recognized many, but not all, industries exhibit a strong clustering effect (see also, e.g., Storper and Walker 1988; Porter 1990; 1998). Research on these networks has been hampered by a lack of empirical data that contains spatial variables and identifies the relationship between various actors (i.e., venture capitalists, law firms and investment bankers) and the start-up firm. Thus research has been qualitative and anecdotal or when quantitative limited to certain industries usually biotechnology.
Topic:
Economics, International Trade and Finance, and Non-Governmental Organization
Political Geography:
United States

20. Economic Action Does Not Take Place in a Vacuum: Understanding Cisco's Acquisition and Development Strategy

Author:
Martin Kenney and David Mayer
Publication Date:
08-2002
Content Type:
Working Paper
Institution:
Berkeley Roundtable on the International Economy
Abstract:
Typically, economists and finance researchers have considered corporate acquisitions as arm's length transactions consummated in a relatively perfect market for corporate control, an appealing story no doubt, but it consigns the real world difficulties of managing the acquisition process into a black box. The key to making a successful acquisition does not begin with strategy and end with integration, rather it begins with understanding and participating in the external ecosystem and ends with managing the internal dynamics by which the newly acquired firm will be integrated. This paper finds that traditional "economistic" perspectives ignore the social and organizational dimensions within which the acquisition process is embedded. In tandem with the economist's erasure of the social; the temporal and processual dimensions were ignored. Put differently, acquisitions are treated as point-in-time events occurring in an environment that operates like the stock market in which corporate control, organizational knowledge, and employee fealty is transferred as seamlessly as stock shares. These assumptions ignore the social, temporal, and processual dimensions so critical for explaining acquisition success and failure.
Topic:
Industrial Policy, International Trade and Finance, and Science and Technology