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41. The Economic Impact of the University of the West of England

Author:
Andy Logan and Alice Gambarin
Publication Date:
04-2017
Content Type:
Research Paper
Institution:
Oxford Economics
Abstract:
In total, UWE Bristol is estimated to have supported 8,280 jobs in the West of England, or one in every 79 people in employment in the area. Some 59 percent was as a result of the University’s expenditure, with the remainder of jobs stimulated by additional students’ and their visitors’ spending. The University contributed £400.1 million in gross value added to the West of England economy. This is equivalent to 1.3 percent of the local economy. As a result of this activity, in 2014/15, the University, its employees, additional students, and their visitors supported a £88.7million tax contribution to the Exchequer. The University had a major impact on businesses and the local economy through its role in the supply of graduate talent. A significant proportion of the thousands of graduates from the University annually are employed within the city-region, including many of those attracted to study at UWE Bristol from elsewhere.
Topic:
Economics, Education, Tax Systems, Local, Higher Education, and Public Service
Political Geography:
United Kingdom and Europe

42. Where rents are driven by quality of public services, not proximity to transit

Author:
Ammar A. Malik and Harsh Parikh
Publication Date:
08-2017
Content Type:
Commentary and Analysis
Institution:
Urban Institute
Abstract:
Urban residents around the world know that housing close to mass transit commands a price premium. Living near transit stations saves residents time and money, which is reflected in rents. Studies evaluating the impact of bus rapid transit (BRT) services in Beijing, China, and Brisbane, Australia, have found rents of properties near stations to be 10 and 20 percent higher than those farther away. The value of properties within six miles of mass urban transit are known to increase two to three times faster than those outside. But does this relationship hold true everywhere? And what factors complicate it?
Topic:
Infrastructure, Transportation, Rent, and Public Service
Political Geography:
China, Asia, and Australia

43. In Tanzania, can more service provider accountability improve service delivery?

Author:
Fenohasina Rakotondrazaka Maret
Publication Date:
08-2016
Content Type:
Commentary and Analysis
Institution:
Urban Institute
Abstract:
The quality of public-service delivery in developing countries depends on accountability for public-sector employees, but what does it take to make accountability the norm rather than the exception? According to the 2004 World Development Report, the long route of improving service delivery involves accountability through political mechanisms like the electoral system and politicians’ oversight. But the short route—accountability through the direct relationships between service providers, clients, and the local community—can often be just as effective. Social service delivery is still weak in many developing countries, particularly those in Africa, but increasing accountability could make a difference.
Topic:
Education, Health Care Policy, Accountability, Economic Development, and Public Service
Political Geography:
Africa and Tanzania

44. What keeps cities in Asia and Africa from effective public service delivery?

Author:
Madeline Roth and Ammar A. Malik
Publication Date:
08-2016
Content Type:
Commentary and Analysis
Institution:
Urban Institute
Abstract:
Cities are widely regarded as engines of economic growth. Their ability to attract and retain talent and financial capital drives productivity and the well-being of societies. But cities across sub-Saharan Africa and Asia, two of the world’s most populous and rapidly urbanizing regions, are unable to provide basic services to most of their residents. Countries with greater levels of urbanization have traditionally enjoyed greater prosperity, but the rise of poor megacities in recent years has cast doubts on this relationship. By 2040, over half the world’s poor earning less than $1 per day are expected to live in cities. To realize their full economic potential, cities must offer quality public amenities, modern urban infrastructure, and widely accessible basic public services such as water and sanitation. What factors prevent cities from better serving residents? And what can city governments do improve the status quo?
Topic:
Infrastructure, Urbanization, Economic Growth, and Public Service
Political Geography:
Africa and Asia

45. The American Dual Economy: Race, Globalization, and the Politics of Exclusion

Author:
Peter Temin
Publication Date:
11-2015
Content Type:
Working Paper
Institution:
Institute for New Economic Thinking (INET)
Abstract:
I describe the American economy in the twenty-first century as a dual economy in the spirit of W. Arthur Lewis. Similar to the subsistence and capitalist economies characterized by Lewis, I distinguish a low-wage sector and a FTE (Finance, Technology, and Electronics) sector. The transition from the low-wage to the FTE sector is through education, which is becoming increasingly difficult for members of the low-wage sector because the FTE sector has largely abandoned the American tradition of quality public schools and universities. Policy debates about public education and other policies that serve the low-wage sector often characterize members of the low-wage sector as black even though the low-wage sector is largely white. This model of a modern dual economy explains difficulties in many current policy debates, including education, healthcare, criminal justice, infrastructure and household debts.
Topic:
Economics, Education, Globalization, Race, Capitalism, Exclusion, and Public Service
Political Geography:
North America and United States of America

46. The quality of public services: An intrinsic factor in Ghanaian evaluations of government performance

Author:
Daniel Armah-Attoh
Publication Date:
07-2015
Content Type:
Policy Brief
Institution:
Afrobarometer
Abstract:
The provision of public goods and services is an important aspect of socioeconomic development. Access to basic services such as clean water and sanitation, health care, schooling, and transportation enhances citizens’ well-being. Access to roads and telecommunications systems lowers transaction costs, leading to improvements in trade and economic activities (Xu, 2013). In spite of the importance of public services to individuals and nations, the World Bank’s World Development Report (2004) found large variations in the quality and quantity of public goods and services across developing countries and within countries. In most African countries, including Ghana, providing public services is a huge challenge for the state, which is traditionally seen as solely responsible for the production and distribution of these services. In practice, given scarce resources and management challenges, the state alone often cannot provide these services at levels that match rapid population growth, development, and urbanization. In Ghana, attempts at adopting a public-private partnership approach for the delivery of some public services has met with apprehension by citizens who fear the consequences of profit-seeking private-sector entities producing or distributing these essential public goods. With the government left to play the primary provider role, citizens continue to have difficulties accessing vital public services because of a lack of service facilities or inadequate service quantity or quality. Quality has been an important focus of management models used by service providers in developed countries since the 1980s. Notable among these are the total quality management (TQM) and new public management (NPM) approaches (Mwita, 2000). These consumer-oriented models approach public service quality from the perspectives of the technical professional, the manager, and the client (Ovretveit, 1992; Curry & Herbert, 1998; Kadir, Abdullah, & Agus, 2000). Similarly, Joss & Kogan (1995) distinguish among technical, systemic, and generic (or interpersonal) aspects of quality, while Grönroos (1982) distinguishes technical from functional quality, the latter having to do with the way services are offered and received. Underlying these approaches is the idea that an essential part of public service quality is clients' evaluation of the level of service received, which is often founded on perceptions formed during service encounters (Parasuraman, Zeithaml, & Berry, 1988; Bitner, Booms, & Tetreault, 1990; Johnston, 1995). Recent Afrobarometer survey data from Ghana shows widespread public dissatisfaction with public services. The survey did not ask specifically about service quality, but analysis of the data points to the importance of service quality in citizens’ negative evaluations of government service delivery performance. This paper examines the hypothesis that the quality of public services is an intrinsic factor – and therefore an important indicator to monitor – in Ghanaians’ assessment of government service-delivery performance.
Topic:
Infrastructure, Governance, Leadership, Social Services, and Public Service
Political Geography:
Africa and Ghana

47. On the Primacy of Weak Public Service Provision in rural Africa: Malians Redefine ‘State Breakdown’ Amidst 2012 Political Crisis

Author:
Jaimie Bleck and Kristin Michelitch
Publication Date:
03-2015
Content Type:
Working Paper
Institution:
Afrobarometer
Abstract:
In 2012, Mali faced a dual state breakdown disrupting nearly 20 years of democratization – a coup and a secessionist insurgency. This paper provides the perspectives of rural Malians living on the border of state- and rebel-controlled territory. Our main finding is that villagers defined “the crisis” as one of unmet need for public services and infrastructure. State breakdown matters less where the state is not present in the first place. Rather than the state, villagers were largely reliant on local traditional authorities. The salience of villagers’ concerns about public services and infrastructure, as well as general basic needs insecurity, are echoed in cross-national Afrobarometer data (2012-2013) on public service provision across rural and urban citizens. In nearly all sub-Saharan African countries, the urban-rural gap is large, absolute levels of rural provision are low, and countries are inconsistent in provision across indicators. We conclude by drawing implications of weak state public service and infrastructure provision for citizenship in rural areas.
Topic:
Fragile/Failed State, Governance, Social Services, Political Crisis, and Public Service
Political Geography:
Africa and Mali

48. The Face of African Infrastructure: Service Availability and Citizens’ Demands

Author:
Benjamin Leo, Robert Morello, and Vijaya Ramachandran
Publication Date:
02-2015
Content Type:
Working Paper
Institution:
Afrobarometer
Abstract:
The need for infrastructure improvements is a top-tier economic, political, and social issue in nearly every African country. Although the academic and policy literature is extensive in terms of estimating the impact of infrastructure deficits on economic and social indicators, very few studies have examined citizen demands for infrastructure. In this paper, we draw upon survey data to move beyond top-line estimates of national infrastructure access rates toward a more nuanced understanding of service availability and citizen demands at the regional, national, and sub-national levels. We find a predictable pattern of infrastructure services across income levels – lower-income countries have fewer services. The survey data also allows us to observe the sequencing of infrastructure services. On the demand side, survey respondents are most concerned with jobs and income-related issues, as well as with the availability of infrastructure, specifically transportation and sanitation. These priorities transcend demographic factors, including gender and location (urban/rural).
Topic:
Infrastructure, Social Services, Public Service, and Social Spending
Political Geography:
Africa

49. Lighting the way to municipal prosperity

Author:
Mary Larzelere
Publication Date:
09-2013
Content Type:
Commentary and Analysis
Institution:
Urban Institute
Abstract:
When was the last time you thought about street lights? They’re certainly something I’ve always taken for granted, until a recent trip to Kosovo as part of an Urban Institute program supported by USAID, the Democratic Effective Municipalities Initiative (DEMI). DEMI is a three-year, $20 million project dedicated to helping Kosovo municipalities achieve good governance at the local level. DEMI undertakes steps to make local service delivery more transparent and inclusive, and make local officials more accountable for results, a true challenge in any democracy, let alone a new one such as Kosovo’s.
Topic:
Infrastructure, Electricity, and Public Service
Political Geography:
Eastern Europe and Kosovo

50. A (Mis)alignment of Governance Structure

Author:
Marie-Luise Mubenbrock
Publication Date:
01-2013
Content Type:
Special Report
Institution:
Institute for Development and Peace
Abstract:
Improving the quality of water services is vital in many developing countries. In order to ad- dress the issue, many of them launched a series of reforms of which a major element was the involvement of the private sector. However, private sector participation (PSP) did not prove to be a general panacea. In some cases it has led to improved water service quality, such as in- creased access and reduced water losses. In other cases it has resulted in deteriorated perfor- mance, including high tariffs and potentially negative impacts on health and the environment. The question is under which circumstances PSP can positively or negatively impact on the pro- vision of water services. This INEF Report analyses the varying performance of the two water concessions in Metro Manila through the lens of the theory of Transaction Cost Economics (TCE). It shows that a misalignment of governance structures (organisational constructs) ac- cording to the level of transaction costs leads to worse water service provision.
Topic:
Environment, Water, Governance, Political structure, Social Services, and Public Service
Political Geography:
Philippines and Asia-Pacific