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41. Competing on Service: The Case for Good Jobs at the Omni Hotel

Author:
Jenny Weissbourd
Publication Date:
07-2018
Content Type:
Working Paper
Institution:
Aspen Institute
Abstract:
In Boston’s increasingly competitive hotel industry, what does it take to stay on top? The Omni Parker House, America’s longest continuously operating hotel – and proud originator of the Boston cream pie – earns its four-star Trip Advisor rating by investing in its most important asset: its people. The first step is meeting basic employee needs through generous wages and full benefits. But the key to the Omni’s exceptional customer service lies in recruitment, training, and performance management systems that empower frontline staff to make decisions, solve problems, and advance to management roles. The Aspen Institute recently spoke with Alex Pratt, Area Director of Human Resources at Omni Hotels & Resorts, a chain of 53 hotels that includes Boston’s Omni Parker House. Alex brings more than 25 years of experience in hospitality, and has achieved industry-leading retention and high employee satisfaction at the Parker House. Alex is quick to credit partners for the Parker House’s success. He works closely with Local 26, the hospitality worker’s union, and with Boston Education, Skills & Training (BEST) Corp, a model workforce training organization also profiled by the Aspen Institute. BEST provides high road hotels like the Omni with skilled talent. BEST graduates excel in quality jobs where they have the autonomy to shine. In 2021, the Omni will open its second Boston hotel, a 1,054-room property in the Seaport district. One secret to winning the city’s competitive bidding process was a first-of-its kind proposal for an onsite BEST training center where current and prospective employees will develop exceptional hospitality skills. We spoke with Alex to learn more about how the Omni’s innovative people practices and partnerships are delivering winning outcomes for frontline workers, guests, and the hotel’s bottom line.
Topic:
Employment, Job Creation, Labor Market, Hospitality, and Customer Service
Political Geography:
United States of America, North America, Boston, and Massachusetts

42. Implementing the Ahafo Benefit Agreements: Seeking Meaningful Community Participation at Newmont’s Ahafo Gold Mine in Ghana

Author:
Benjamin Boakye, Maggie Cascadden, Jordon Kuschminder, Eric Werker, and Sam Szoke-Burke
Publication Date:
07-2018
Content Type:
Working Paper
Institution:
Columbia Center on Sustainable Investment
Abstract:
In 2008, ten communities in the Brong Ahafo region of Ghana entered into agreements with Newmont Ghana to govern company-community relations, ensure local job creation, and share the benefits of the company’s mining operations. Ten years later, this report, co-authored by Canadian International Resources and Development Institute (CIRDI), African Center for Energy Policy (ACEP), CCSI, and ISP, looks at the communities’ experience of those agreements and suggests how the agreements might be improved. Though the agreements were celebrated for their attempts to include all stakeholders in decision-making, challenges remain around representation, consultation, and participation. New entities established to facilitate multi-stakeholder decision-making have led to the replication of existing power imbalances. And despite many improvements, the agreements have not fully stabilized company-community relations; tensions and grievances remain concerning employment, compensation, and resettlement, among other issues. The report makes research-informed recommendations for the communities, Newmont Ghana, and other stakeholders in the lead-up to the renegotiation of the agreements. While the negotiation of benefit agreements (sometimes called “Community Development Agreements”) have been the subject of wide-ranging research, academic literature on agreement implementation is still relatively sparse, and tends to focus on cases in Australia and Canada, with little information available from cases in low- or middle-income countries. This report therefore seeks to contribute to filling this gap, alongside other studies mentioned in the report.
Topic:
Energy Policy, Mining, Community, and Job Creation
Political Geography:
Africa, Canada, Australia, and Ghana

43. Effects of TVET on the Well-Being of Youth from Low Socioeconomic Backgrounds

Author:
Christina Reitz
Publication Date:
03-2018
Content Type:
Working Paper
Institution:
Institute for Development and Peace
Abstract:
Considered by policy-makers of the global South as a tool to fight youth unem- ployment and alleviate poverty, Technical and Vocational Education and Training (TVET) has experienced resurgence in the course of the last decade. While aca- demic research appears to focus on (macro-)economic effects of TVET and qual- itative empirical research on micro-level effects of TVET participation is limited, this paper broadens the perspective on education and training by exploring the effects of TVET participation on overall well-being of youth from low socio-eco- nomic backgrounds. This thesis bases its findings on indicative data derived from a field study conducted in late 2014 and encompassing personal interviews with graduates from the Don Bosco Technical Institute in Ashaiman, Ghana and em- ployer representatives from the industry for data triangulation.
Topic:
Youth, Training, Unemployment, and Job Creation
Political Geography:
Global South

44. Trump and Energy Security: Revival of an Old Concept?

Author:
Petra Dolata
Publication Date:
01-2017
Content Type:
Journal Article
Journal:
Journal of Military and Strategic Studies
Institution:
Centre for Military, Security and Strategic Studies
Abstract:
While some of the announcements and approaches to energy by Donald Trump may sound like familiar stories of energy security, they are significantly different. Any discussion on energy security is driven by an inward-looking perspective, which highlights the economic dimension of creating jobs while tapping into a discourse that emphasizes America’s greatness.
Topic:
Security, Economics, Energy Policy, and Job Creation
Political Geography:
United States and North America

45. Full Employment, Open Economy Macroeconomics, and Keynes’ General Theory: Does the Swan Diagram Suffice?

Author:
Paul Davidson
Publication Date:
02-2016
Content Type:
Working Paper
Institution:
Institute for New Economic Thinking (INET)
Abstract:
This paper provides critical comments on the Peter Temin - David Vines promotion of the basic Swan Diagram as (1) a policy tool to encourage any individual debtor nation experiencing balance of payment deficits to reduce its exchange rate in order to expand exports and reduce imports and (2) the Swan Diagram as a simple model for understanding Keynes’s General Theory for an Open Economy. This paper explains that the Swan Diagram is completely incompatible with Keynes’s analysis. Instead Keynes advocated that the onus should be placed on creditor nations to correct international payments imbalances and thereby promote economic expansion internationally. Keynes warned against any deficit nation adopting a policy that tries to achieve a balance in its international payments by following any policy designed to reduce imports and increase exports. Such a policy sends a contractionary force onto the international economy and tends to injure all trading partners.
Topic:
Economics, Employment, Economic Theory, Macroeconomics, Unemployment, and Job Creation
Political Geography:
Global Focus

46. Engaging the Swiss on Apprenticeships: Economic Diplomacy with Results Back Home

Author:
Susan G. LeVine
Publication Date:
09-2015
Content Type:
Journal Article
Journal:
The Ambassadors Review
Institution:
Council of American Ambassadors
Abstract:
One of the core priorities for the State Department and for the Obama administration overall is shared prosperity because, as Secretary Kerry frequently points out, “Economic policy is foreign policy.” The United States firmly believes that, by growing bilateral economic ties, the United States as well as the host country will prosper. The metrics around our economic relationship with Switzerland are a perfect example of that: Switzerland is one of the top ten foreign direct investors in the United States and number one in research and development; the United States has been the largest growth market for Swiss exports over the past five years; and Swiss companies generate almost half a million jobs in the United States—really great jobs with an average salary of $100,000 per year. With those ties in mind, I set out to meet with Swiss companies of all kinds to understand how they do business in Switzerland and how to deepen their investment in the United States. What I learned in the course of that exploration will, I believe, profoundly and positively affect both countries economically, and also have a positive effect on the world.
Topic:
Foreign Policy, Diplomacy, Economics, Economic Cooperation, and Job Creation
Political Geography:
United States, Europe, Switzerland, and North America

47. Discrimination, Social Identity, and Coordination: An Experiment

Author:
Vessela Daskalova
Publication Date:
04-2015
Content Type:
Working Paper
Institution:
Institute for New Economic Thinking (INET)
Abstract:
This paper presents an experiment investigating the effect of social identity on hiring decisions. The question is whether people discriminate between own and other group candidate This paper presents an experiment investigating the effect of social identity on hiring decisions. The question is whether people discriminate between own and other group candidates. Key features of the experiment are: First, to consider whether they do so in individual, as well as in joint decisions; Second, to document whether the identity of the co‐decision maker matters in joint decisions. Substantial discrimination occurs in both individual and joint decision‐making situations. In joint decisions, decision makers discriminate when deciding with someone from their own group, but not when deciding with someone from the other group.
Topic:
Economics, Race, Employment, Inequality, Discrimination, Job Creation, Social Order, and Identity
Political Geography:
Global Focus

48. Addressing Africa's Youth Employment and Food Security Crisis: The Role of African Agriculture in Job Creation

Author:
Olusegun Obasanjo
Publication Date:
09-2015
Content Type:
Working Paper
Institution:
The African Capacity Building Foundation (ACBF)
Abstract:
Despite the abundance of agricultural resources, sub-Saharan Africa remains the world’s most food insecure region. HE Olusegun Obasanjo’s view is that there are many critical factors responsible for food insecurity in this region. They include undeveloped land tenure systems, high bank loan rates, inadequate availability of agricultural special banks, poor access to market information and prices, an unreliable market for farm produce and inadequate road network, transport and storage infrastructures for farm produce. There is also a lack of capacity for cooperative and value addition to farm produce and poor capacity for and access to agricultural insurance services. In addition, poor capacity for labor and labor costing are also part of the problem. Agriculture is one of the economic sectors that can employ millions of young people and reduce youth unemployment and enhance food security on the continent. The challenges facing adult farmers are huge but not as large as the challenges that young people encounter when trying to engage in agriculture as a profession. Nevertheless, there is hope, and opportunities abound for young people to be successful in agriculture.
Topic:
Agriculture, Employment, Food Security, Youth, and Job Creation
Political Geography:
Africa

49. Trade Liberalization and Aggregate Matching Function in India

Author:
Woong Lee
Publication Date:
09-2014
Content Type:
Working Paper
Institution:
Korea Institute for International Economic Policy (KIEP)
Abstract:
This article investigates the link between trade liberalization and the job matching process in India. The aggregate matching function in India is estimated by incorporating the trade openness as a proxy for trade liberalization. The monthly data are drawn from Employment Exchange in India, the only public employment service in the country. Overall, it appears that trade liberalization leads to a decline in new hires. However, the analysis of period decomposition shows that correlation between trade-to-GDP ratio and new hires is negative and significant only in the period of the Ninth Plan, 1997 to 2002, when political influence delayed economic reform. The suggestion is made that the negative relationship between trade liberalization and new job creation does not hold except for the period of political influence and thus the Indian government should continue to promote external reform.
Topic:
Economy, Trade, Job Creation, and Liberalization
Political Geography:
South Asia and India

50. The Cyclicality of Job-to-Job Transitions and Its Implications for Aggregate Productivity

Author:
Toshihiko Mukoyama
Publication Date:
02-2013
Content Type:
Working Paper
Institution:
Board of Governors of the Federal Reserve System
Abstract:
This paper analyzes the job-to-job transitions of workers in the United States. I propose a new method of correcting the time-aggregation bias. The bias-corrected series from 1996 to 2011 reveals a procyclical pattern of job-to-job transition and a large decline since the beginning of the 2000s. I construct a model of on-the-job search and explore the implications of this phenomenon. The calibrated model shows that the decline in the reallocation of workers through job-to-job transitions has had a substantial effect on total factor productivity (TFP). From 2009 to 2011, the model accounts for about 0.5%-0.7% annual decline in TFP.
Topic:
Employment, Job Creation, Labor Market, and Productivity
Political Geography:
Global Focus