41. Countering Russian Information Operations in the Age of Social Media
- Author:
- Keir Giles
- Publication Date:
- 11-2017
- Content Type:
- Working Paper
- Institution:
- Council on Foreign Relations
- Abstract:
- As investigations into attempts to influence the 2016 U.S. presidential election continue, more aspects of Russia’s approach to information warfare are coming to light. A steady stream of new disclosures is revealing a complex blend of hacking, public disclosures of private emails, and use of bots, trolls, and targeted advertising on social media designed to interfere in political processes and heighten societal tensions. Moscow’s hostile actions are driven by the belief that Russia is already in a state of conflict with the West, led by the United States, and that the internet is a domain for waging this conflict. From the earliest stages of the internet’s development, Russia has held a starkly different view from the West of its benefits and its potential. Russia’s national security establishment immediately saw connectivity as a threat and a potential weapon—and eventually as one that could help achieve regime change and deprive a country of its sovereignty—rather than as an enabler of economic development. The organization of Russia’s information-warfare capabilities, which include cyber operators, media outlets, and false flag entities, is shrouded in secrecy. In the West, generally only the intelligence community has a clear picture of how Russian capabilities are directed. Barring the sudden appearance of a Russian counterpart to Edward Snowden, the only view into Russia’s information toolbox is provided by cybersecurity companies and criminal prosecutions. The picture is further muddied because the Russian government keeps many of its cyberwarfare actors at arm’s length by employing contractors and former criminals through middlemen, giving Moscow a degree of deniability if caught. Nevertheless, both Western governments and private industry can take steps to mitigate Russian influence operations. Western governments should swiftly and decisively denounce Russian information activities as soon as they are identified, and their counterintelligence agencies should identify quantitative means to measure the effectiveness of Russia’s methods. Social media companies should more aggressively police their platforms for malicious state-sponsored content, and they should work with news organizations to promote verified and fact-checked content on their platforms.
- Topic:
- Cybersecurity, Political stability, Disinformation, and Election Interference
- Political Geography:
- Russia, United States, Europe, and North America